Customer Service Representative
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$23.00–$25.50/hour
About the role
Orders move because someone on the phone and in the system keeps them moving. Sourced Staffing is hiring a Customer Service Representative I in Reno at $23.00–$25.50/hour, full-time day shift.
You’ll own the details that keep customers happy and the plant fed: accurate orders, clear answers, and clean handoffs between the floor and the people buying the product.
What you’ll do
• Enter, track, and expedite orders with accuracy and speed
• Set customer specs and handle questions and complaints before they pile up
• Open and manage accounts; keep product availability and records straight
• Process quote requests and special shipping asks
• Coordinate between customers and internal teams; join meetings and pull reports when needed
• Answer phones and email professionally; back up the desk as needed
• Cross-train across the department and help with special projects
What helps you succeed
• Clear verbal and written communication
• Real listening — you hear what the customer needs
• Solid on computers and Microsoft Office
• Comfortable in more than one system at once
• Calm under pressure; you prioritize and hit deadlines
• Organized, accurate, and detail-first
• Works well with teammates, field staff, and customers
• Spots problems and helps fix them
Requirements
• High school diploma or GED required; some college preferred
• At least 1 year in customer service, order processing, or data entry
• Manufacturing or inventory control experience preferred
• Must be able to pass a drug screen and background check
Walk in this week. Interview today. Enjoy your new career tomorrow.
Call (775) 823-9123
sourcedstaffing.com/jobs
LETS GET TO WORK
What you’ll need
High school diploma or GED required; some college preferred. Minimum 1 year customer service, order processing, or data entry. Manufacturing or inventory experience preferred. Strong verbal and written communication. Microsoft Office. Comfortable with multiple systems, deadlines, and detail. Must be able to pass a drug screen and background check.
