Customer Service Representative
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$23.00–$25.50/hour
Article
Orders move because someone on the phone and in the system keeps them moving. Sourced Staffing is hiring a Customer Service Representative I in Reno at $23.00–$25.50/hour, full-time day shift.
You’ll own the details that keep customers happy and the plant fed: accurate orders, clear answers, and clean handoffs between the floor and the people buying the product.
What you’ll do
• Enter, track, and expedite orders with accuracy and speed
• Set customer specs and handle questions and complaints before they pile up
• Open and manage accounts; keep product availability and records straight
• Process quote requests and special shipping asks
• Coordinate between customers and internal teams; join meetings and pull reports when needed
• Answer phones and email professionally; back up the desk as needed
• Cross-train across the department and help with special projects
What helps you succeed
• Clear verbal and written communication
• Real listening — you hear what the customer needs
• Solid on computers and Microsoft Office
• Comfortable in more than one system at once
• Calm under pressure; you prioritize and hit deadlines
• Organized, accurate, and detail-first
• Works well with teammates, field staff, and customers
• Spots problems and helps fix them
Requirements
• High school diploma or GED required; some college preferred
• At least 1 year in customer service, order processing, or data entry
• Manufacturing or inventory control experience preferred
• Must be able to pass a drug screen and background check
Walk in this week. Interview today. Enjoy your new career tomorrow.
Call (775) 823-9123
sourcedstaffing.com/jobs
LETS GET TO WORK
